Frequently Asked Questions

Your guide to shopping with Yumiko

How do I determine my correct size?

We provide a detailed size guide on every product page. Since our pieces are designed for a contemporary fit, we recommend measuring yourself and comparing it to our chart for the most accurate selection.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally arrive within 10-14 business days.

Are your garments ethically produced?

Yes, sustainability and fair labor are core to Yumiko. We partner exclusively with certified factories that ensure safe working conditions and fair wages for all artisans.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.